Downloads, Policies, Terms & Refunds
Download Policy
If you have any issues or problems with your downloads, please use the contact form.
Refund Policy
Refunds cannot be accepted on digital items but any faulty print products by fault of the seller will be replaced.
Coaching Policy and Disclaimer
Meal plans are always a product of teamwork, we cannot 100% guarantee that the paperwork you receive will acquire you a result unless you are ready, willing, able and managing the guidance on your behalf. If you don't feel satisfied with your product please get in touch and let us see what we can do.
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Our articles are drawn from personal and practiced experience. For specific clinical needs please seek a medical professional.
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This website is not claiming to heal any medical needs or ailments.
Terms
I, Robert Huskinson do not under any circumstances, diagnose, prescribe or treat any illnesses, symptoms of illness or medical problems.
Any advice given on supplements, nutrition, training, emotional well being and physiology is just advice and should under no circumstance be deemed as prescriptive.
My recommendations are given on the information you have provided me and any further laboratory testing I have carried out.
My fees are charged for coaching and information passed on to each client and are payable in advance.
I have a 24hr appointment cancellation policy. If appointments are cancelled within 24 hours, sessions will be charged at the full rate.
I strongly advise that before undertaking any of the programs or guidance on offer from us that you get a full consultation from your GP or medical professional.
Sale of Nutritional Supplements
You are under no obligation to purchase nutritional supplements.
All the products I recommend are sourced only from manufacturers who have gained my confidence, through considerable research and experience. I determine quality by considering: (1) the quality of science behind the product; (2) the quality of the ingredients themselves; (3) the quality of the manufacturing process; and (4) the synergism among product components. The brands of supplements that I recommend are those that meet my high standards and tend to produce predictable results.
While these supplements may come at a higher financial cost than those found on the shelves of pharmacies or health food stores, the value must also include assurance of their purity, quality, bioavailability, ability to be properly absorbed and utilised by the body, and effectiveness. The chief reason I recommend these products is to ensure quality. You are not guaranteed the same level of quality when you purchase your supplements from the general marketplace. I am not suggesting that such products have no value; however, given the lack of stringent testing requirements for dietary supplements, product quality varies widely.
If you have concerns about this issue, please feel free to discuss them with me.
Complaints Handling
1.1 Feedback and compliments should be raised and documented.
1.2 Once raised and logged, an acknowledgement of the feedback, complaint or compliment is returned.
1.3 Details of the feedback/compliment will be emailed directly to the individual(s) in question.
1.4 These people, with impartial professional conduct and feedback, will review the feedback/compliment and ensure that this information is used to inform future best practice and the standards are met for a mutual agreement. This is to be reviewed, fed back and updated
1.5 Reports of feedback/compliments are documented and stored in line with current GDPR practices.